WHERE WE SHIP

We ship your orders worldwide and it’s for FREE!

Depending on your order time we can ship it the same day or the next working day.

PROCESSING YOUR ORDER

Basically, we process your order within 2 hours after the payment is cleared.

TRACKING YOUR ORDER

After we have handled your order to shipping service (DHL, FedEx, UPS, TNT, it’s up to us what carrier do we use on particular orders) we will email you with the tracking number so you can track where is your parcel now. Please, note, that we reserve the right to ship your order from our European warehouse in case if the bear you ordered is currently out of stock in our US warehouse. It’s normally doesn’t affect the delivery time.

If you order from Europe we would recommend you to do it from our European online store.

DIDN’T FIND THE ANSWER?

If you didn’t find the answer to your question please visit our FAQ page or contact us, we will be happy to help you!

Have questions? We are always ready to help!